Police officers work on their computers at Dubai Police Command and Control Center in Dubai. The non-emergency hotline of the Dubai Police (901) received 339,272 calls from members of the public in the first half of 2021, with a response rate of 92.5 per cent.
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Colonel Turki Abdel Rahman Bin Faris, Director of the Command and Control Centre at the General Department of Operations in Dubai Police, said that the centre also received 21,378 electronic emails with a response rate of 99.9%.
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Dubai police have installed nearly 300,000 CCTV surveillance cameras across the emirate to support an AI technology that helps to predict crime and decrease the response time'.
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A police officer works at Dubai Police Command and Control Center in Dubai.
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A monitoring screen shows Dubai roads as police officers work on their computers at Dubai Police Command and Control Center in Dubai.
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Meanwhile, the average time for police patrols to reach extreme emergency scenes was only 2.33 minutes. The targeted response time was six minutes, and 10.17 minutes for emergency cases when the target was 15 minutes.
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Similarly, the average time for police patrols to reach non-emergency scenes was 10.45 minutes during the same period, where the targeted response time was 30 minutes.
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Dubai Police is the first Arab police institution to apply DNA testing in criminal investigation, the first Arab police institution to use electronic fingerprinting, and the first Arab police institution to apply the concept of "Clean Desk Policy".
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Dubai Police uses the highest and the most precise measures of operation in performing its duties, functions, and powers, through the institutional performance indicators and the practice of strategic planning, efficiently managing human and financial resources, and through simplifying procedures, strengthen community partnership, innovative initiatives, respect of personal excellence, and teamwork.
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The Dubai Police logo is pictured at Dubai police Command and Control Center in Dubai.
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Dubai Police Force is the first Arab Police to use the Global Positioning System (GPS) and the first to apply patrol location technique, ahead of many European and American countries.
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