Excellence
His Highness Sheikh Mohammed bin Rashid Al Maktoum today honoured the winners of the Dubai Government Excellence Awards. Image Credit: Courtesy: Dubai Media Office

Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, today honoured the winners of the Dubai Government Excellence Awards.

“Today, I attended the awards ceremony of the Dubai Government Excellence, a programme that we launched 24 years ago and still plays its role in improving the efficiency of Dubai government,” Sheikh Mohammed tweeted. “We congratulate outstanding employees. Excellence in serving citizens and residents will remain the key pillar of excellence,” Sheikh Mohammed bin Rashid added.

Sheikh Mohammed congratulated Dubai Government employees, officials and partners for their success in overcoming the challenge of the COVID-19 pandemic after they set a global model for crisis management.

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“You succeeded in achieving a health-economy balance in Dubai. Dubai government led by both, Sheikh Hamdan and Sheikh Maktoum, has overcome the crisis. The best is yet to come. And what lies ahead will always be greater,” Sheikh Mohammed said.

"Innovation within the government sector will play a crucial role in the future. The UAE and Dubai have indeed spearheaded creativity and excellence, and while we have come a long way, we must continue to innovate new approaches to further positively transform the way the government operates,” Sheikh Mohammed said.

“The pandemic has truly shed a light on the level of efficiency of our government and its agility in dealing with changes as they arise, as a result of the mechanisms that were put in place, which have raised our readiness to respond quickly to challenges. Our presence today reaffirms our commitment to maintaining and further consolidating the values of innovation, excellence and creativity as we move towards a brighter future, which will open up new creative opportunities,” Sheikh Mohammed added.

Sheikh Mohammed awarded the distinguished innovators in the Government of the Dubai based on the results of the evaluation cycle of the Dubai Government Excellence Program under various categories at the institutional and functional levels, in the presence of Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, and Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, Deputy Prime Minister and Minister of Finance, and the executive leadership of the participating government entities.

Sheikh Mohammed congratulated the DGEP award winners and praised their efforts in setting an example for excellence in their fields and urged them to continue supporting their colleagues in strengthening their performance and capabilities.

"I would like to thank you for your dedication and commitment in defining new standards for future governments. You are the pillar on which we build our future, and with your support, the Government of Dubai will remain a beacon of excellence and creativity,” Sheikh Mohammed said.

Dubai Government Excellence Program: List of winners

Dubai Excellence Medals

• Dubai Medal for Innovative Employee: Bassam Hassan Mahboub from Dubai Health Authority

• Dubai Medal for Supervisory Employee: Ahmed Obaid Al Muhairi of Dubai Police

• Dubai Medal for Young Employee: Aisha Mohammed Al Rumaithi from Dubai Electricity and Water Authority

• Dubai Medal for ‘Customer Happiness’ Employee: Rashid Mohammed Karmostaji from the Department of Economy and Tourism in Dubai

• Dubai Medal for Field Employee: Haifa Abdullah Al Ali from the Roads and Transport Authority

• Dubai Medal for Administrative Employee: Zainab Ali Al Balushi from Dubai Courts

• Dubai Medal for Specialized Employee: Aisha Abdullah Al Nuaimi from Dubai Electricity and Water Authority

• Dubai Medal for Assistant Director General/CEO: Sa’ed Mohammed Al-Awadi from the Department of Economy and Tourism in Dubai

Variable Awards

• Best ‘People of Determination’ Friendly Entity: Dubai Police General Command

• Best Entity in Emiratization: Dubai Electricity and Water Authority

Institutional Awards for leading government entities and its affiliated categories – based on the main criteria

• Best Entity in Service Provision: Dubai Airports

• Best Entity in Digital Government: Public Prosecution Dubai

• Happiest Work Environment: Dubai Courts

• The winner of the Best Entity Achieving Dubai Plan 2021, Best Entity in Efficiency and Governance, and the grand award Leading Government Entity is the General Directorate of Residency and Foreigners Affairs

The group of government entities that won the Elite Award by scoring 600 points or more, achieving global leadership standards and maintaining their positions as the elite of the Dubai government, include (no order implied):

• Roads and Transport Authority

• Dubai Customs

• Dubai Police

• Dubai Electricity and Water Authority

The Unknown Soldiers

Mal Allah Abdullah Al Hammadi:  Dubai Police

• Habib Yasin Balushi: Dubai Corporation for Ambulance Services

• Hayat Hassan Al Jaber: Public Prosecution Dubai

• Ahmed Mohamed Mohamed: Directorate General of Civil Defense Dubai

• Yousef Mohammed Sultan: Dubai Statistics Centre

• Ahmad Mohammed Al-Hashimi: Islamic Affairs & Charitable Activities Department

• Abdullah Hassan Al Bisher: Dubai Health Authority

• Ali Hassan Al Blushi: Roads and Transport Authority

• Ali AbdulKarim Abdullah: Dubai Customs

• Ramadan Hassan Al Rouabi: Dubai Department of Economy and Tourism

• Mohamed Hassan Abdullah Al Balushi: Dubai Culture & Arts Authority

• Hussein Shahi Taheri: Department of Finance

• Abdulhaq Nour Ahmad: Dubai Municipality

•  Ahmed Butti Ben Ashour: Dubai Airports

The results of the evaluation included the advancement of 6 government entities from the basic level to the excellence level by achieving 450 points or above, including:

• Islamic Affairs & Charitable Activities Department

• Dubai Statistics Centre

• Dubai Corporation for Ambulance Services

• Dubai Civil Aviation Authority

• Dubai Air Navigation Services

• Department of Finance

Special Recognition

• The Supreme Committee for Emergency, Crisis and Disaster Management - for optimally handling COVID-19 crisis, overcoming its consequences, and managing to resume normal life in a record period

• COVID-19 Command and Control Centre - for combating the Coronavirus in Dubai and ensuring the operation of social and economic processes during the pandemic

• Reem Al Hashimy - for her continuous efforts over the past 8 years to organise the world-class Expo 2020 Dubai

• Sami Al Qamzi - for his efforts and contributions to support economic development in Dubai in his role in the Government of Dubai

• Abdulla Al Shaibani - for his dedication to the Government of Dubai for many years

• Dr. Ahmed Al-Nuseirat - for promoting the concept of excellence in the Government of Dubai

• Professor Mohamed Zairi, head of the jury in the program award - for his unparalleled expertise in the field of global excellence. The award given posthumously was received by his son, Dr. Adel Zairi.

Honours result of years of hard work: Al Marri

By Ali Al Shouk, Senior Reporter

Director General of GDRFA, Lt General Mohammed Ahmed Al Marri told Gulf News that the honours are a result of years of hard work.

“We have been patient with the work team and have formed a great pillar of excellence and we are rewarded today,” Lt Gen Al Marri said.

He affirmed that GDRFA-Dubai will continue the hard work, serve the public and be a source of happiness to society.

“The hard work is a result of the generous support and care of His Highness Sheikh Mohammed bin Rashid and directives of Sheikh Hamdan bin Mohammed bin Rashid, Crown Prince of Dubai.”